FlyCode helps subscription businesses recover lost revenue and prevent involuntary churn with AI-powered smart retries and payment optimization—working behind the scenes to turn failed transactions into recovered revenue.

Involuntary churn happens when subscribers unintentionally lose access due to payment failures—not because they chose to cancel. In most cases, customers don’t even realize their payment failed.

We also have robust models powering failed payments emails and communications. It means we will coordinate emails with retries to reduce involuntary churn. We send emails at the user’s local time with transactional emails and with the best sender score and deliverability.

Our models go further—analyzing failure reasons, adapting retry strategies dynamically (vs. fixed), expanded retry capabilities and leveraging alternative payment methods to recover revenue. We optimize the billing lifecycle and workflows of customers.

We built decisioning models that take into account 100’s of datapoints, such as customer and payment metadata as well as internal classifiers of error codes and messages. Recover more failed payments with FlyCode AI engine that empower Dynamic Routing and Optimization across different payment providers.